Privacy Policy

Last Updated: January 2025

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for a program or course
• Fill out a contact form or inquiry
• Subscribe to our newsletter
• Request information about our services
• Participate in surveys or feedback forms

This information may include:

• Name and contact details (email, phone, address)
• Professional information (company, job title)
• Educational background
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process your registrations and enrollments
• Communicate with you about programs and services
• Send you relevant updates and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

• University of Dubai: As our parent institution for administrative purposes
• Accreditation Bodies: For certification and credentialing purposes (SHRM, CIPS, etc.)
• Service Providers: Third parties who assist in operating our website and services
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us